Honoring Service: Understanding Military Benefits This Veterans Day
Jillian Oxley Jillian Oxley

Honoring Service: Understanding Military Benefits This Veterans Day

Air travel can be stressful for anyone — long lines, cramped seats, and tight connections. But for members of the U.S. military and their families, many airlines go the extra mile to ease that burden. From free checked bags to early boarding, airlines across the country offer special perks to thank those who serve.

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The Current State of Air Travel in the U.S. Amid the Shutdown
Jillian Oxley Jillian Oxley

The Current State of Air Travel in the U.S. Amid the Shutdown

The U.S. federal government entered a shutdown on October 1, 2025, due to a funding lapse. This shutdown has had a ripple effect across many agencies — including the Federal Aviation Administration (FAA) and the Transportation Security Administration (TSA), which are critical to air travel operations.

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What Is the Contract of Carriage?
Jillian Oxley Jillian Oxley

What Is the Contract of Carriage?

The Contract of Carriage is a legally binding agreement between you and the airline. It lays out the airline’s responsibilities—and your rights—as a passenger. It’s not something you sign with a pen, but when you buy a ticket, you're automatically agreeing to it.

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Stuck on the Tarmac? Here’s What the FAA Says Airlines Have to Do
Jillian Oxley Jillian Oxley

Stuck on the Tarmac? Here’s What the FAA Says Airlines Have to Do

You’ve boarded your flight, found your seat, and maybe even started scrolling through your playlist—only to hear the captain say, “We’re just waiting for clearance to take off.” Ten minutes pass. Then thirty. Then an hour. You’re still sitting on the tarmac, and you’re starting to wonder: Can they really keep us here this long?

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Why Is Airport Food So Expensive?
Jillian Oxley Jillian Oxley

Why Is Airport Food So Expensive?

If you’ve ever snapped a photo of a $9 bottle of water or a $17 “sandwich combo” at your gate, you’re not alone. Airport food prices are notoriously steep, and with good reason (well, at least several intertwined reasons). In this post, we’ll dig into the history, economics, and policies that help explain why grabbing a snack before your flight often feels like highway robbery.

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Airport Oases & Lounge Lattes — What Amex Lounges (and Perks) Really Do for Travelers
Jillian Oxley Jillian Oxley

Airport Oases & Lounge Lattes — What Amex Lounges (and Perks) Really Do for Travelers

Enter: American Express lounges and travel perks — a not-so-secret weapon for frequent flyers, travel-weary professionals, and anyone who’s ever paid $17 for a soggy airport sandwich.

But are these perks really worth it? And what do you actually get for that shiny metal card? Let’s break it down — no fluff, no sales pitch — just facts, comfort, and complimentary snacks.

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Collisions, Crashes & Confidence—How Safe Are You Really When You Fly?
Jillian Oxley Jillian Oxley

Collisions, Crashes & Confidence—How Safe Are You Really When You Fly?

You packed your bags, breezed through security (well, kinda), grabbed an overpriced latte, and settled into your seat. Flying: it’s routine, right? But then you see a headline—“Deadliest U.S. Air Crash in Decades”—and your stomach drops. So… should you worry? Is air travel still safe? And what could have happened with the recent crash of Flight 5342 Let’s unpack it.

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Think You Can Skip That Broken Handle or Wheel? Think Again.
Jillian Oxley Jillian Oxley

Think You Can Skip That Broken Handle or Wheel? Think Again.

You’re at baggage claim and your suitcase has a busted wheel, torn zipper, or a snapped handle. It’s aggravating—but here’s the thing: airlines can’t just shrug it off as “normal wear and tear” and decline liability. The U.S. Department of Transportation (DOT) explicitly reminds carriers that airlines must accept and compensate for damage to wheels, straps, zippers, handles, and other protruding parts—even if the baggage looks worn overall.

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Renewing Your U.S. Passport Online: What You Need to Know
Jillian Oxley Jillian Oxley

Renewing Your U.S. Passport Online: What You Need to Know

You’ve avoided booking that international trip because your passport is expiring soon. You’ve thought about going through the mail‑in renewal process, but the very thought of printing forms, mailing your passport, and waiting for weeks fills you with dread. And then you heard: “You can renew online. But as soon as you hit submit, your old passport gets canceled—even if it’s still valid.” What does that mean? Let’s break it down.

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Flying with Pets vs. Service Animals: What Airlines Owe You
Jillian Oxley Jillian Oxley

Flying with Pets vs. Service Animals: What Airlines Owe You

Flying with animals can be complicated. Whether you're traveling with a beloved pet or a trained service animal, the rules aren't just different—they can affect where your animal can go, how it's treated, and what rights you have if something goes wrong.

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What Is a DOT Complaint and When Should You File One?
Jillian Oxley Jillian Oxley

What Is a DOT Complaint and When Should You File One?

Airlines don’t always play fair—but you’re not powerless. A DOT complaint is a way to say: This matters. And someone needs to do something about it. It gets your issue in front of people who can enforce accountability—and it often leads to results the airline wouldn’t give you on their own.

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Overbooked Flights: What to Do If You're Bumped—and How to Get Paid
Jillian Oxley Jillian Oxley

Overbooked Flights: What to Do If You're Bumped—and How to Get Paid

You’re standing at the gate, maybe even already holding a boarding pass in your hand, and then you hear the announcement: “We’re looking for volunteers to give up their seat due to overbooking.” You think, No big deal, they’ll get someone. But a few minutes later, they’re calling your name—and suddenly, your seat is gone. ...

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Do Airlines Have to Compensate You forLost Luggage?
Jillian Oxley Jillian Oxley

Do Airlines Have to Compensate You forLost Luggage?

Losing your luggage is one of the most frustrating parts of air travel. You land in a new city—only to find that your bag didn’t make the trip with you. Whether it’s missing entirely, stuck in limbo, or damaged beyond recognition, the big question is: Do airlines have to pay you for it?

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The Rise of Airline Complaints: What’s Behind the Surge?
Jillian Oxley Jillian Oxley

The Rise of Airline Complaints: What’s Behind the Surge?

If it feels like airline service has gotten worse, you’re not imagining it. Complaints against airlines are skyrocketing, and passengers across the country are fed up. Let’s dig into what’s really going on, what’s causing the surge, and what you can actually do if you’re the one left holding a useless boarding pass.

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What is the FAA and What are Your Rights. When Airlines Violate the Law?
Jillian Oxley Jillian Oxley

What is the FAA and What are Your Rights. When Airlines Violate the Law?

If you've ever had a flight delay, cancellation, or other frustrating airline experience, you may have wondered: Do I have any legal rights as a passenger? The answer is yes—and many of those rights are protected by the Federal Aviation Administration (FAA) and long-standing common carrier
laws. ...

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